Will local pickup be available in Montreal?
Yes, local pickup will be available at Chez Geeks (1460 Rue Jean-Talon, Montréal, QC H2E 3B5). We will also be offering local delivery in the the greater Montreal area for a fee of $5. If you would like local pickup or local delivery, you must change the Country in your shipping address from “Canada” to “Local Pickup”. If you would like to know whether or not your address is applicable for the local delivery, please e-mail me at [email protected]
Last updated: November 07, 2024 08:00
When will the pledge manager close and when will my payment method be charged?
The pledge manager will close on December 7th and on this date your payment method will be charged. You will receive a reminder with 1 week left, 48 hours left and 24 hours left, reminding you that orders will be locked and cards will be charged on December 7th. If you would like to be charged sooner, please e-mail me at [email protected] and I will lock and process your order for payment.
Last updated: November 08, 2024 04:44
I am seeing a shipping rate of $135, why is it so high?
Please fill out your full address and it will adjust the rate based on your shipping address. If your address is incomplete, it will default to the “Rest of World” rate which is used for addresses outside of our confirmed shipping regions. If you are still seeing this rate after you have filled out your address, please contact me at [email protected]
Last updated: November 07, 2024 11:55
Does the game us an AI Generated art or assets?
No. We proudly support artists. All illustrations for the game have been drawn by the amazing Sarah “Freedz” Conlon. The logo was designed by Michael Dashow. All graphic design was done by Roberto Panetta and Ammon Anderson.
Last updated: August 29, 2024 11:59
How can I select the language for my order?
Gems of Iridescia will be offered in English and French for the Kickstarter campaign. You will be able to select your language in the Backerkit Pledge Manager Survey which will be sent to you after the campaign ends.
Last updated: August 29, 2024 11:59
Will sleeved cards fit in the original box?
Yes, you will be able to fit all of the original components (standard or deluxe) with all cards sleeved, Starlight of Iridescia and metal coin upgrades in your original Gems of Iridescia box.
Last updated: August 29, 2024 11:59
Will there be any stretch goals?
No, but we do plan to have some reveals throughout the campaign in the form of additional artwork, lore and som other surprises! We also recommend you check out our live stream and appearance schedule as well as our planned live events. We would love to continue to engage with the community in every way possible.
Last updated: September 10, 2024 05:36
As a retailer, how can I carry Gems of Iridescia in my store ?
If you are a retailer interested in carrying Gems of Iridescia, please e-mail [email protected]. In the e-mail, please provide your store address, a photo of the store, contact name, contact phone number and business TAX ID.
Once we receive this information we can respond with retailer pricing and terms.
Last updated: October 29, 2024 12:48
What is a Pledge Manager and how do I use it?
A Pledge Manager is a 3rd party website used to manage orders following the Kickstarter campaign. The pledge manager we are using is called BackerKit. You will receive an e-mail from BackerKit a few weeks after the campaign ends to confirm your order and shipping details. If you are new to crowdfunding, have no fear! The pledge manager is very intuitive and similar to filling out any online form.
Last updated: August 29, 2024 11:59
Can I buy multiple copies?
Yes. Additional copies can be added as an Add-On when you select your pledge level. You will also be able to add more copies in the pledge manager.
Last updated: August 29, 2024 11:59
New to Kickstarter?
No problem! Look for the “New to Kickstarter” section on our campaign page above. If you’re still having trouble placing your pledge, please e-mail me at [email protected] and I’ll do my best to assist you.
Last updated: August 29, 2024 11:59
What happened to the Pickaxe tokens?
Following Gen Con 2024 we decided to remove the Pickaxe tokens from the game. Although I loved the Pickaxe tokens, I stubbornly kept them in the game for that reason only. They created an extra unnecessary step. Instead of spending 3 gold coins to purchase a Pickaxe token and then use it to go mining. You simply spend 3 gold coins to go mining. This has helped streamline the game and reduce a bit of analysis paralysis.
Some of the preview videos were made prior to this change.
Last updated: September 10, 2024 05:42
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.